FAQS

Technical Support

FAQS

  • How often should we repair an air-to-water heat pump?

    For most heat pumps, homeowners only need an annual inspection. Besides, professional installers perform regular inspections every 3 to 5 years for efficient operation.
  • Do you have a place to put it?

    It would help if you had a place where you could mount the unit on a wall outside your home or place it on the ground outside. There must be space around the wall or floor to allow for air circulation.
     
    There are two types of air-to-water heat pumps: packaged and split systems. Packaged systems have all components in a single outdoor unit. Packaged systems deliver water through pipes to the home's central heating system and the hot water tank. Split systems have separate components between indoor and outdoor units on the wall or the ground. Your budget and available space determine whether a packaged or split system is right for you.
     
    Packaged systems are cheaper, faster to install, and don't occupy home space, although they are usually slightly less efficient than split systems. The efficiency gains of a split system come from some heat transfer inside the house, so the house is warmer and has less heat loss.
     
    If your house is not constrained by space, installing a split system, while more expensive, may be worth it. Your installer is supposed to help you choose the best heat pump system.
  • How loud is a heat pump?

    The heat pump's external unit is the same for both monoblock and split heat pumps. A large fan that moves air through the heat exchanger produces noise.
    Unless the heat pump is working intensely (such as in cold weather or producing high-temperature water), you can expect the noise to be similar to the volume of a refrigerator if you are standing a few feet away. You can easily have a normal conversation next to it without raising your voice. Since it's colder outside, this noise will increase when running, but it should still be easy enough for you to carry on a conversation with a little raised voice.
     
    The split system's indoor unit contains only the valve and pump and makes very little noise.

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Address Info

Guangzhou SPRSUN New Energy Technology Development Co., Ltd.

A Professional Heat Pump Manufacturer Since 1999
No.15 Tangxi Road, Yinsha lndustrial Park, Xintang, Zengcheng , Guangzhou, Guangdong, China, 511338

Contact SPRSUN 7/24 Support

 Tel: 0086-20-82181867
 Phone: 0086-18933985692 
 WhatsApp: 0086-18933985692
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