Selling in more than 60 countries worldwide, SPRSUN offers an array of heat pump options for consumers to choose from. As a heat pump manufacturer, we normally do not directly deal with end users in order to protect the benefits of our local partners. Yet, customers can enjoy a 2-5 year warranty with lifelong maintenance support. Also, we provide access to installation and user guides as well as controller software update on this page. Get in touch with our local partner, whether you have questions, need product information, require technical support or want to buy parts.
HEAT PUMP WARRANTY
AFTER SALES SERVICE
SPRSUN offers standard 24-month warranty. Customers can choose to extend the warranty to 5 years with a small amount of fee.
Within the warranty period since the delivery date, if the product has any failure under normal usage, SPRSUN will provide free assembly parts.
After the expiration of the warranty period, we will continue to provide lifelong maintenance services, with just a small amount of charges.